FUNCTION_BLOCK SingletonQoSFewRules VAR_INPUT commitment : REAL; clarity : REAL; influence : REAL; END_VAR VAR_OUTPUT service_quality : REAL; END_VAR FUZZIFY commitment TERM nothing := GAUSS 0 1; TERM minimal := GAUSS 1 1; TERM partially := GAUSS 2 1; TERM satISfactory := GAUSS 3 1; TERM largely := GAUSS 4 1; TERM fully := GAUSS 5 1; END_FUZZIFY FUZZIFY clarity TERM low := GAUSS 0 1; TERM medium := GAUSS 2.5 1; TERM high:= GAUSS 5 1; END_FUZZIFY FUZZIFY influence TERM low := GAUSS 0 1; TERM medium := GAUSS 2.5 1; TERM high:= GAUSS 5 1; END_FUZZIFY DEFUZZIFY service_quality TERM inadequate := 0; TERM sufficient := 2.5; TERM excellent := 5; METHOD : COGS; DEFAULT := 0; END_DEFUZZIFY RULEBLOCK No1 AND : MIN; ACCU : MAX; RULE 1 : IF commitment IS fully AND influence IS high THEN service_quality IS excellent; RULE 2 : IF commitment IS partially AND clarity IS high AND influence IS low THEN service_quality IS sufficient; RULE 3 : IF commitment IS nothing THEN service_quality IS inadequate; END_RULEBLOCK END_FUNCTION_BLOCK