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+If you are having trouble with OpenRefine we suggest the following steps:
+
+1. Read through our [FAQ (frequently Asked Questions)](https://github.com/OpenRefine/OpenRefine/wiki/FAQ) 
+2. Search for similar issues in our community email list archives: http://groups.google.com/group/openrefine/
+3. Send an email to our community mailing list: openrefine@googlegroups.com