![Thad Guidry](/assets/img/avatar_default.png)
This will add a special Github popup for first time issue creators, details of how it works are here: https://help.github.com/en/github/building-a-strong-community/adding-support-resources-to-your-project
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If you are having trouble with OpenRefine we suggest the following steps:
- Read through our FAQ (frequently Asked Questions)
- Search for similar issues in our community Email list archives: http://groups.google.com/group/openrefine/
- Send an Email to our community mailing list: openrefine@googlegroups.com